All orders are shipped within 12-36 hours. Delivery times vary based on your location, but every order is fully tracked from our facility to your door. Within the EU, the average delivery time is 3 to 7 business days.

Once your order is confirmed, you will receive a confirmation email with all the details. If you don’t see it in your inbox, please check your spam folder or contact our support team for assistance.

If you need to change your shipping address after placing your order, please contact our support team as soon as possible. If your package has not yet been handed over to the carrier, we may still be able to update the address. However, once the order is shipped, we can no longer make any changes.

Products may be returned within 14 days if they are unopened and in their original condition. Due to hygiene regulations, we cannot accept returns of opened products. To initiate a return, please contact our support team for further details and instructions.